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398th District Court

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1. When is my next court date?

Contact the District Clerk’s Office at (956) 318-2200. District Clerk's Office

2. Has my case / motion / etc. been filed?

Contact the District Clerk’s Office at (956) 318-2200. District Clerk’s Office

3. Who is the attorney of record on this case?

Contact the District Clerk’s Office at (956) 318-2200. District Clerk’s Office

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Adult Probation Services

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1. What is deferred adjudication?

A type of community supervision. If the conditions of supervision are met for the time period set by the court the charge will be dismissed and no record of conviction is made. However, the records of the arrest, prosecution and community supervision are not expunged as a result of the dismissal.

2. What is SAFPF?

An intensive six-month therapeutic community program (nine-month program for offenders with special needs) for offenders who are sentenced by a judge as a condition of community supervision or as a modification of parole/community supervision. The program consists of Phase I (Orientation), a comprehensive assessment and orientation of the Therapeutic Community; Phase II (Main Treatment), which includes education, skills training, offender lifestyle confrontation, family dynamics, and peer support groups; and Phase III (Re-Entry), the education of offenders in the development of social skills and the recognition of the triggers of relapse. Upon completion of the SAFPF program, offenders are placed in a community residential facility/Transitional Treatment Center for three months, followed by outpatient treatment for up to twelve additional months. The aftercare phase administers a diverse range of therapeutic, residential, outpatient, and resource programs. The Special Needs program provides educational components that address Axis I mental disorders as well as personality disorders, medication regimentation, and the interaction of disorders with substances of abuse.

3. How does probation differ from parole?

Offenders on community supervision serve their sentences in the community. They are sentenced by local county-courts-at-law and district judges. Offenders are eligible for parole after they are released from prison. The Texas Code of Criminal Procedure (Volume 4, Section 509.003, Standards and Procedures) defines parole and community supervision this way: Community Supervision: The supervised release of a convicted defendant by a court under a continuum of programs and sanctions with conditions imposed by the court for a specific period during which the imposition of a sentence is suspended: A) criminal proceedings are deferred without judgment of guilt, or B) a sentence of imprisonment or confinement, imprisonment and a fine, or confinement and a fine, is probated and the imposition of sentence is suspended in whole or in part. Parole: Parole means the conditional release of an eligible prisoner from the physical custody of the Correctional Institutions Division of the Texas Department of Criminal Justice to serve the remainder of the sentence under the supervision and control of the board.

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Budget & Management

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1. What is in the budget?

The County budget identifies all revenues and estimated expenditures for mandated and essential County services. It is a complex financial plan that integrates many income sources to provide a large variety of services for the public.

2. Who approves the County’s budget?

Commissioners Court is responsible for approving (adopting) the annual budget. Prior to the adoption of the budget, the Commissioners' Court will review the recommended budget prepared by DBM – Budget Division and revise, alter, increase, or decrease budget items as it deems necessary in view of the needs of the County and the available resources.

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Building & Grounds

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1. Does Building & Grounds personnel do construction renovations?

Yes, but only minor construction due to the size of the department manpower.

2. Does Building & Grounds have on call staff for emergencies?

Yes, 24 hours a day, 7 days a week - even on holidays.

3. How much square footage does Building & Grounds cover Countywide?

Building & Grounds covers approximately one million square feet of County-owned facilities, which include, parks, collection stations, courts, clinics, administration offices, park offices, swimming pools, mechanic shops, precinct offices, constable and sheriff sub-stations, etc.

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CEDS

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1. What is CEDS?

A comprehensive economic development strategy (CEDS) is designed to
bring together the public and private sectors in the creation of an economic
roadmap to diversify and strengthen the regional economy. The CEDS
analyzes the regional economy and serves as a guide for establishing regional
goals and objectives, developing and implementing a regional plan of action,
and identifying investment priorities and funding sources. A CEDS sets forth
a strategy necessary to solve the economic development problems
of the region, clearly defines the metrics of success, and provides a useful
benchmark by which a regional economy can evaluate opportunities with
other regions in the national economy.

2. What is asset mapping?

Every region has its own unique set of assets -- both tangible and
intangible -- that can be leveraged for workforce and economic development
to enhance its competitive position and support innovation-based growth.
Asset mapping identifies the assets a region has (human, intellectual, financial,
physical, institutional capital), provides a comparison to other regions, identify
gaps, provides an understanding of networks and cultural attitudes, gives a
baseline to judge future progress, and provides a base for strategic planning.

3. Who will develop the CEDS?

The asset map and CEDS for Hidalgo County will be developed with broad-based
input from the community through an asset mapping research process and an
economic development strategic planning process that involves public and private
sector participation. The UTPA project team will lead development of the asset map
and the CEDS with a Strategy Committee, an Asset Mapping Subcommittee,
and input from other key stakeholders and the public through meetings.

4. What other communities have done CEDS?

In Texas:
South Plains Economic Development District of Lubbock
15 county region
Population approximately 386,742

West Central Texas Economic Development District Corporation of Abilene
19 county region
Population approximately 340,000

Around the Country:
Connecticut – Fairfield County
Population approximately 900,000
Most populous county in State

Michigan – Northwest Michigan Council of Governments
Population approximately 297,210

New York – Mohawk Valley Economic Development District of Mohawk, NY

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Commissioner Pct. 3

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1. If I need to report poor maintenance of a road due to lack of paving or pot holes, whom do I speak to?

You can call our office at (956) 585-4509 and report your concerns to the office staff. 

2. Does the county or precinct have a program to pay for burial services?

Yes, pauper burial services are offered through the County’s Human Services Department. To learn more about this program call our Health Department at (956) 383-6221.

3. I would like an appointment to meet with the Commissioner, schedule a speech, or invite him to a function. Whom do I call for help?

Please call our office at (956) 585-4509.

4. Who is responsible for maintaining vacant lots?

The property owner is responsible for keeping the property clear of trash and overgrown weeds. Our Code Enforcement Division handles these types of complaints. If you have a complaint regarding maintenance of a vacant lot, call (956) 292-7007.

5. I would like to reserve a County Pavilion. Whom should I contact? How much will cost me to reserve the pavilion?

To reserve a County pavilion or for further information, call our office (956) 585-4509.

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County Court #1

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1. How can I get a setting on a specific motion?

The Court will set a specific motion after it is filed with the Clerk’s Office if an Order Setting Hearing is attached to the motion that includes a signature line for the Judge and names and addresses of all counsel of record and/or parties pro se for proper notice. The Court requires a Certificate of Conference on all Motions to Compel.

2. When a Motion for Continuance is filed, does the attorney and defendant need to be present?

Yes – both the attorney and defendant must be present at the time of the court’s setting, unless the Court has made contact with all counsel of record advising continuance was granted. The filing of a continuance does not constitute an automatic granting of the continuance.

3. Does the Court allow counsel to appear by telephone for hearings?

Yes, in certain cases and as approved by the Court. Counsel may make arrangements with Court Call prior to the date of the hearing by calling (888) 882-6878.

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County Court #4

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1. How can I get a setting on a specific motion?

The Court will set a specific motion after it is filed with the Clerk’s Office if an Order Setting Hearing is attached to the motion that includes a signature line for the Judge and names and addresses of all counsel of record and/or parties pro se for proper notice. The Court requires a Certificate of Conference on all Motions to Compel.

2. When a Motion for Continuance is filed, does the attorney and defendant need to be present?

Yes – both the attorney and defendant must be present at the time of the court’s setting, unless the Court has made contact with all counsel of record advising continuance was granted. The filing of a continuance does not constitute an automatic granting of the continuance.

3. Does the Court allow counsel to appear by telephone for hearings?

Yes, in certain cases and as approved by the Court. Counsel may make arrangements with Court Call prior to the date of the hearing by calling (888) 882-6878.

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County Judge's Office

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1. What are the County Judge’s responsibilities?

According to the Texas Association of Counties, “the Texas Constitution vests broad judicial and administrative powers in the position of the county judge, who presides over a five-member Commissioners Court, which has budgetary and administrative authority over county government operations.”

The Hidalgo County Judge waives his judicial duties and serves in an administrative capacity. He is similar to a mayor for a city.

In the olden days, county government primarily concentrated on building roads and public safety. Today, Hidalgo County is involved in a wide array of projects from developing a healthy workforce, increasing economic opportunities and green space to improving public infrastructure such as drainage and roads. Day to day, this office strives to improve the overall quality of life for residents of Hidalgo County.

2. Can the County Judge help me with my problems? What kinds of problems can you help me with?

Yes! We have people on staff that will help guide you. We understand that there are many public assistance programs out there that you may not know about. We can help you find the correct people to talk to if you need help.

Our staff has advised students on educational opportunities, helped residents get answers they need regarding drainage or road issues, and our staff has guided people to find assistance with housing or bill troubles.

3. How can I request the Judge to speak at or attend my event?

Contact the Office of the Hidalgo County Judge at (956) 318-2600 a month in advance of your event or submit a formal written request to:

Office of the Hidalgo County Judge
100 E. Closner, Suite 201
Edinburg, Texas 78539

We will do our best to accommodate speaker requests, or we may be able to send a staff representative.

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District Clerk's Office

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1. Where are you located?

The Hidalgo County District Clerk’s Office is located at:
Hidalgo County Courthouse
100 North Closner, First Floor
Edinburg, Texas 78539

2. What do I have to do if my address changes during the court process?

If your address changes during the course of a civil action, you or your attorney must provide our office (the clerk of the court) with written notice of your new address. Please visit the "Forms" section on this website to access a copy of the "Notice of Current Address" template that you can use to notify the clerk: https://www.hidalgocounty.us/983/Forms

3. Where do I mail my child support payments?

Texas State Disbursement Unit
P.O. Box 659791
San Antonio, Texas 78265

4. How do I address discriminatory provisions in real property records?

The Texas Legislature recently amended the Property Code to provide a streamlined procedure for addressing discriminatory provisions in real property records. Although state law already declared restrictions and provisions in real property records that prohibit the use, sale or transfer of real property to a person based on race, color, religion, or national origin to be void and unenforceable, Senate Bill 30, which took effect on September 1, 2021, establishes a  process for a property owner, or another person that the owner authorizes, to request a judicial  review of specific property records to  determine whether they contain prohibited discriminatory provisions.

 

The bill sets out the contents of the documents required to be submitted to the court as well as a suggested format for the court’s findings and order. Under certain circumstances, the court may issue its determination without conducting a hearing. No filing fees may be charged under the statute.

 

To view the language of the bill and the format for filing with the court as well as the format for the court’s findings and order, use the link: 87(R) SB 30 - Enrolled version (texas.gov)

 

5. To whom do I make my check payable?

Texas State Disbursement Unit

6. What method of payment does the State Disbursement Unit accept?

The State Disbursement Unit accepts money orders, personal checks, cashier checks, and electronic transfers.

7. How do I file for child support?

Our Child Support Division does not have the paperwork to establish child support. When an individual wants to establish child support, they can hire an attorney, ask the Attorney General for representation, or go to any law library to obtain information on how to prepare a petition for child support.

8. How do I file for a divorce and how can I obtain the documents through your office?

Unfortunately, our office cannot assist you with the preparation of your documents. You or your attorney are responsible for preparing the documents you wish to file. Once your documents have been completed, you or your attorney may file them in person, electronically (e-file) or by mail. Our mailing address is PO Box 87, Edinburg, Texas 78540. Our physical location is 100 N. Closner, Edinburg, Texas. 

www.tyla.org

9. How much does it cost to file a family case (cause)?

Filing fees vary depending on the type of action. Please refer to our updated fee schedule:

fee schedule

10. Is there a number I can call to get case information?

You can call (956) 318-2200 to request case information. Please have your case number ready. If you do not have a case number, a case search can be conducted by one of our team members. You will, however, be charged a $5 search fee and we will require the full name and date-of-birth of the person associated to the case.  You may also conduct your own case search by visiting our case public portal online at pa.co.hidalgo.tx.us.

Civil Case Public Access Link

11. How can I obtain a copy of my case?

You may obtain a copy of any portion of your case in person, by mail, or by email. If you request your copies in person you will receive your copies the same day unless the record is in storage, at which point we would require at least 24 hours to request the record. If you are requesting your copies via mail or email, please refer to our Copy Request Form on our "Purchase Copies" link for further instructions: Purchase Copies

12. How can I obtain a restraining/protective order?

Unfortunately, our office cannot assist you with the preparation of your documents. You are responsible for preparing the documents you wish to file. Once you have your documents, you may file them in person or by mail. Our mailing address PO Box 87, Edinburg, Texas 78539. Our physical location is 100 N. Closner, Edinburg, Texas. A protective order packet downloaded from the Office of the Attorney General Web Site:

Protective Order Kit

13. Am I required to hire an attorney or can I represent myself in a case?

You may choose to represent yourself in a case. However, you will be expected to know and follow the law and court rules just as any attorney. Please refer to our Self-Represented/Pro Se Litigant Section for more information: Pro Se Litigants

14. When will my case go to trial?

Cases are scheduled for trial depending on the nature of the case. Nonetheless, you and your attorney will always receive notice by mail regarding a scheduled trial date. You can also check the status of your case/hearing by visiting the online Civil Case Public Access Link

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efiling/Texfile

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1. How does e-filing work?

Electronic filing or e-filing enables filers and courts to efficiently process documents and fees online.

TexFile manages the flow of information among filers, clerks, court personnel, and judges:

Filer Submits Documents:
After selecting a certified electronic filing service provider (EFSP), filers log on to their
providers website to file case-related documents online to any participating court in Texas.

EFSP Delivers Documents to the Court:
EFSPs check submissions for completeness, calculate filing fees and court costs, and
electronically deliver the submitted documents to participating courts.

Clerks Accept or Reject Submissions:
Court clerks receive the electronically filed documents and associated fees for processing and
acceptance, review the documents, accept or reject the filings, and provide an electronic
timestamp notification to the filer for the accepted documents.

2. What is an EFSP?

E-filing in Texas is facilitated by electronic filing service providers (EFSP), that is, web portals operated by independent companies that collect filings from filers and transmit them to TexFile.

3. Is e-filing secure?

Yes. The TexFile system adheres to state and federal security regulations and meets Payment Card Industry Security Standards to protect filer and transaction information.

4. What is e-service?

E-service is a feature provided by TexFile where documents are electronically served to other parties in a case. Using this option, you can track when each party received and opened the filing. Note: Transaction and service fees will apply.

5. How do I serve other individuals with my e-filed documents?

The filers are responsible for accomplishing service of all filings as required by the applicable court rules. For this purpose, filers may use the mail service, serve by hand delivery, send an e-mail, or use TexFile as it offers the option of electronic service of each filing to the designated service contact. Note: Transaction and service fees will apply.

6. Can I use e-service without filing a document with the court?

Yes, TexFile may be used to exchange documents between parties without filing the documents through the courts. Note: Transaction and service fees will apply.

7. How is the TexFile system different from the one currently in place?

The new platform will reduce costs for filers by up to 94%, and will provide for expanded e-filing in Texas using a proven system already operational in several States. The cost reduction is made possible by a shift in the funding mechanism for e-filing, from a transaction-based model to a small ($5-20), one-time fee paid per civil, justice, and criminal case.

8. What is the timetable for transitioning to TexFile?

The TexFile system will be implemented using a phased approach beginning September 1, 2013, and continuing through February 28, 2014.

During this time, the 52 counties currently offering electronic filing through the Texas.gov e-filing system and any counties affected by the Supreme Court?s January 1, 2014 mandate will be transitioned to TexFile.

The system will be available to remaining counties following this phased approach.

9. What is the schedule for mandatory filing?

E-filing will be mandatory in civil cases in the district courts, statutory county courts, constitutional county courts and statutory probate courts according to the following implementation schedule based upon the counties? 2010 Federal Census population.

Courts in counties with a population of:

500,000 or more ? January 1, 2014
200,000 to 499,999 ? July 1, 2014
100,000 to 199,999 ? January 1, 2015
50,000 to 99,999 ? July 1, 2015
20,000 to 49,999 ? January 1, 2016
20,000 ? July 1, 2016

10. How will my court be notified of my official transition plan?

A more detailed transition plan will be announced within the coming months, with specific dates and counties. You will be notified via email and/or phone and the OCA will place updates on its website and on the TexFile website.

11. Will I have access to prior e-filed documents? If so, how far back?

No prior information will be available. There will not be a data conversion from the Texas.gov e-filing system to TexFile. All records housed in the Texas.gov system a court wishes to retain should be processed and recorded by court staff prior to the court?s transition date.

12. My court is currently e-filing. Will all of the fees and other data need to be reconfigured into the new system manually?

Yes, reconfiguration will be necessary. A TexFile representative will assist with this process as each county transitions to the new system.

13. What do I have to do to ensure that my vendor?s case management system is ready and can maximize efficiencies?

TexFile will be providing known court management systems (CMS) vendors integration tools using an industry standard data transfer format.

A list of known Texas CMS vendors is located on the Judicial Committee for Information Technology website at http://www.courts.state.tx.us/jcit/casemngt.asp.

If your county uses a CMS vendor not on this list, please send an email to info@texfile.com.

If your county uses Tyler Technologies? Odyssey CMS, integration with TexFile is already in place; however, configuration may be required. The OCA will be working with the TexFile team and all additional CMS vendors to facilitate a smooth transition.

14. What kind of user support will the new system have?

When you need technical support, online chat, telephone and email support are available free of charge to filers and courts. Support hours are 7 a.m. ? 7 p.m. central time excluding major holidays.

15. How will court personnel be trained?

Training is free of charge. Court training will include document processing training as well as a view into the filer-side interface. Training will be conducted via webinar, and will be supplemented by downloadable content and user guides.

16. I have questions. Who can I call?

Questions regarding the vendor decision or awarding of the contract should be addressed with the OCA. The process of transitioning to the TexFile platform is in progress and updated information will be posted to the TexFile website ? www.TexFile.com. You can also email TexFile support at info@texfile.com with questions.

17. Is e-filing mandatory for my court?

Contact your local court for e-filing rules.

18. What type of cases can I e-file using TexFile?

Contact your local courts for filings currently being accepted in your courts.

19. When can I use TexFile?

TexFile is available 24 hours a day, seven days a week. Note: The system may be temporarily offline from time to time for maintenance purposes. Consult your local court rules for the court review timelines and schedules.

20. When I need to file with a specific court, how will I know whether the county has transitioned to the new system?

The list of courts currently accepting filings through the TexFile system is available on the Participating Courts Web page.

21. Do I have to register to use TexFile?

Yes, all users must register prior to using TexFile.

22. Is support available for the TexFile system?

Yes, for customer support, contact the Help Desk at 800.297.5377 from 7 a.m. to 9 p.m. (CT), Monday through Friday.

23. Is documentation available for using TexFile?

Yes, the TexFile User Guide, Quick Reference Guide, and Frequently Asked Questions (FAQs) are available on the website for your reference.

24. Is training available for using TexFile?

Yes, TexFile offers regularly scheduled online training sessions for the TexFile application. Visit the TexFile portal at https://filer.texfile.com and click the Web Conference Training Sessions link under the Train section on your home page. You can also click the Info link at the top of your screen, and locate your court from the list provided to view the current training options in your area.

25. What are the computer requirements for using TexFile?

TexFile is a web-based system, it is designed to be compatible with typical office workstations. No special setup or software installations are required to use TexFile. See the recommended computer settings below.

Note: First-time users to TexFile may be prompted to download and install Microsoft® Silverlight.

The recommended settings for your workstation are as follows:

Web Browser Requirements: TexFile is supported by current versions of the Windows operating
system using Internet Explorer 7 or above or Firefox.
Connection Requirements: High-speed connection is recommended.
Minimum Screen Resolution: For best results, a setting of 1024x768 is recommended.

26. Can I use TexFile if I am a pro per or pro se?

Pro per and pro se parties are currently not eligible to use the e-filing system. Pro se parties will receive documents from the court and other parties using the currently applicable paper process, whether it is by personal service or by mail.

If pro se parties request a copy of a court record, they would also use current paper methods ? request and pay for a paper copy of the document either by mail or by coming to the Records Center for a copy.

27. Can TexFile be used to initiate cases or to file into existing cases?

Yes, TexFile can be used to initiate cases, e-file into existing cases, or serve documents. Both attorneys and support staff can use the system under their own user names.

28. Is there a fee to use TexFile?

Yes, there are fees associated with filing documents electronically on the TexFile system: Standard court filing fees Contact your local court for information on filing fees Service provider fees Most EFSPs charge fees for e-filing and related services. These fees vary by EFSP and transaction.

29. What is the convenience fee?

A convenience fee is assessed to cover the credit card processing fees and may vary by court.

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Elections Department

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1. Who can Register?

You are eligible to register and vote if you are: A) a citizen of the United States, B)a resident of Hidalgo County, C) at least 17 years and 10 months of age and you must be 18 years of age by election day, D) not declared mentally incompetent by a court of law. E) not a convicted felon, if so convicted you have: 1) fully discharged your sentence, including any term of incarceration, parole, supervision, or completed a period of probation ordered by any court; or, 2) been pardoned or otherwise release from the resulting disability to vote.

2. When can I register to Vote?

You can register any time, however, you must be registered to vote 30 days before an election in which you plan to vote.

3. Where can I register to vote?

Voter registration applications are available at:

Hidalgo County Elections Department 101 S. 10th Ave, Edinburg, TX

Texas Department of Public Safety Offices (DPS)
Public Libraries
Additionally, you may obtain an application by calling the Voter Registration Office at (956)318-2570

4. How often do I have to register to vote?

You only need to register one time, however, if you have an address change or name change you will need to notify our office in writing as soon as possible.

5. Am I able to change my address or apply for VR card online?

Although you cannot apply online, you can go to (https://txapps.texas.gov/tolapp/sos/SOSACManager) where you can update your address information but only if you are currently registered to vote.

6. Do I need to bring my voter certificate/card? Will I be able to vote without it?

While you do not need to bring your voter registration certificate with you to vote, we highly recommend that you have it with you at the polling place. In some situations, having your voter registration certificate will allow you to vote a regular ballot instead of a provisional ballot. For example, if you do not possess one of the seven (7) acceptable forms of identification, and you cannot obtain one due to a reasonable impediment, you can use your valid voter registration certificate as a form of supporting identification when you execute your Reasonable Impediment Declaration, and vote a regular ballot. As another example, if your name does not appear on the official list of registered voters in the precinct, you may be able to cast a regular ballot by presenting your valid voter registration certificate along with an acceptable form of photo identification. In addition, for example, if you do not possess one of the seven (7) acceptable forms of identification, and you cannot obtain one due to a reasonable impediment, and your name is not on the official list of registered voters in the precinct, you may be able to cast a regular ballot by presenting your valid voter registration certificate and executing a Reasonable Impediment Declaration.

Please note that you may contact your county voter registrar’s office to obtain a replacement registration certificate. You may call (956)318-2570.

7. Must a Texas Drivers License (TDL)# be provided on a VR application?

Yes, this is new legislation but other information can included in place of the TDL# (such as the last four digits of a social security number).

8. What if I move?

If you have recently moved, please provide our office with your new address as soon as possible. This process will help with the delivery of your voter registration certificate

9. How can I find out if I am registered to vote or if you have my correct address?

You can call the voter registration office at 318-2570 and they will verify your registration. If you are not registered to vote or have an incorrect address our office will mail you a voter registration application.

10. What do volunteer deputy registrars do?

A volunteer deputy registrar may accept applications for voter registration from residents of Hidalgo County who are not already registered to vote. A volunteer deputy registrar may accept change forms from registered voters who wish to change information on their voter registration certificates. A volunteer deputy registrar may hand out applications for requesting replacements for missing voter registration certificates. A volunteer deputy registrar may assist persons in filling out forms. A volunteer deputy registrar may fill out the application of change form for anyone who requests assistance if the person cannot read or has a physical disability.

11. Who may serve as a volunteer deputy registrar?

A person who is at least 18 years of age.

12. Who may NOT become a volunteer deputy registrar?

A person who has not reached the age of 18 years or a person who has been finally convicted of failing to deliver an application to the voter registrar.

13. How do I get the voter registration cancelled if my family member is deceased?

Send a letter requesting cancellation to the Voter Registration Office stating that the voter is deceased. Include the name of the voter, registration address and date of birth. Sign your name and record your relationship to the voter beside your name (i.e husband, wife, son, daughter, etc).

14. I want to speak to someone in the Republican/Democratic party or contact a particular candidate.

The phone numbers of the of parties are, Republicans: 956-803-0111 , Democrats: 956-250-4739. The candidates file with the party and therefore can provide their campaign headquarters' phone number. If those numbers do not work, dial (1411) for information as the Elections Office does not carry contact numbers for candidates.

15. I just moved into Hidalgo County but never registered to vote. This being Election Day, can I still practice my right to vote?

Are you registered in another county? When did you move? Otherwise, you can fill out a VR card to register you for the next election. A provisional ballot can also be offered but will not be counted if you are not registered.

16. How much time does a person have to respond to a supplemental letter?

A person has 10 days to respond to a supplemental letter once it has been sent out. They are sent out initially because the information was insufficient on the application.

17. I'm going on a trip to Mexico and they told me I need my voter registration card to get back. I don't have it. Can you send me one or can I come in and get it?

The voter certificate will take 2 weeks to 30 days or you can retrieve a certified copy of your records by coming to the office. We need something in writing requesting us to mail you a replacement card. If you come in, we can give you a letter certifying your voter registration for 15 cents per page. However, we can't guarantee that the custom officials will allow you to use the letter as a form of ID. Since 9/11/2001, it is no longer accepted as part of Homeland Security procedures.

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Emergency Services

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1. Why is it important to have an Emergency Plan for my family?

Your family may not be together when disaster strikes, so it is important to plan in advance: how you will contact one another; how you will get back together; and what you will do in different situations.

2. Where can I find information to make my plan?

Ready.gov has a ready to print guide to help you create your Family Emergency Plan.

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Employee Benefits

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1. Whom does an employee report an injury / accident to?

Employees must report injuries and accidents to their department supervisor.

2. How much time does an employee have to report an injury / accident?

An employee must report injuries and accidents within 24 hours of occurrence.

3. What is the name, address, and phone number of the County’s worker’s compensation carrier?

Tri-Star Risk Management
5151 Flynn Parkway #301
Corpus Christi, TX 78411
Ph: (800) 593-0020

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Fire Marshal

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1. Can I use sky lanterns at my wedding ?

The State Fire Marshal’s Office along with Hidalgo County Fire Marshal’s Office strongly recommends against the use of the devices. Individuals choosing to use sky lanterns or similar products are advised to consider the following: 1- Lighting and releasing these devices may be illegal in counties that have a burn ban in place. Doing so could constitute a Class C misdemeanor offense. 2- Where the county has a fire code in place, lighting and releasing these devices may put you in violation of that code and subject to penalties for unattended burning. 3- In the event that the device causes a fire, you could be held liable for any resulting damages, and could be subject to indictment for a criminal offense. Depending on circumstances, lighting and releasing this device which then causes a fire may meet elements of arson or related offenses.

2. Can sky lanterns be sold at local fireworks stands or indoor sites ?

No - it would be a violation of the Fireworks rules to sell these items at a fireworks retail site and may result in the local or State Fire Marshal seeking sanctions.

Background:
Chapter 2154 of the Occupations Code states that all fireworks sold in Texas must be listed by the U.S. Department of Transportation. Sky lanterns, also known as kongming lanterns or wish lanterns, are not classified as fireworks by the U.S. DOT. The Fireworks Rules state that a retail site may only sell fireworks, fireworks promotional items and accessories and those items listed in the Occupations Code 2154.002(4).

References: Occupations Code 2154, 28 TAC 34.817(i)

     

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Health and Human Services

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1. Do I need a temporary food event permit?

If you can answer “Yes” to any of the following questions you will need to temporary food service permit. 1. Is the general public invited to the event? 2. Can a person other than a member of the organization and their family members or invited guest attend? 3. Have you advertised the event or sold tickets to the general public? 4. Are you serving open food, open container drinks (mixed drinks w/ ice, wine or keg beer) or food that requires refrigeration or to be held hot? If you have additional questions, contact us at (956) 383-0111.

Download TFP Application

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Human Resources

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1. What positions are available this week?

Call the job postings line at (956) 318-2659 or view the online postings.

2. Can I apply for more than one position?

No, only one position per application. Countywide Application

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Indigent Defense

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1. Can I get an attorney for a civil matter?

Indigent Defense provides attorneys for those who cannot afford one in criminal matters only.

2. Can I choose an attorney?

No, attorneys are assigned to cases by a court on a rotation.

3. Do services provided by Indigent Defense cost anything?

If found guilty, there could be fines, court costs, or restitution the defendant would be responsible for.

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Information Technology

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1. How can I find the phone number to a County department?

View the staff directory

2. I'm an attorney who has changed my address. How do I update it so that the courts have my correct address?

Come by the IT Department on the fourth floor of the Old Administration Building or call (956) 292-7010.

3. What are the Information Technology Security Policies for the County of Hidalgo?

Click here to find out!

More...

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Insurance Department

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1. How can I replace my ID card?

ID cards can be requested at the Insurance Department (2818 S. Business Hwy 281).

2. Can I change my beneficiary?

Yes, you can make that change at any time.

3. When is open enrollment?

Open enrollment is usually between the months of November and January of every year.

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Justice of the Peace Pct. 1, Pl. 1

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1. What is needed to get married?

The Judge only requires marriage license. For more information, visit the

County Clerk's Office.

2. What is the method of payment accepted?

Money order and cashier's check only

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Justice of the Peace Pct. 2, Pl. 2

Show All Answers

1. What is needed to get married?

A marriage license. For more information, see the

County Clerk's Office.

2. What is the method of payment accepted?

Money order only

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Justice of the Peace Pct. 3, Pl. 1

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1. What forms of payment are accepted?

Money orders and company checks

2. Does the department offer payment plans?

The department offers only half of the amount at the time of appearance and the rest of the amount within 30 days.

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Justice of the Peace Pct. 3, Pl. 2

Show All Answers

1. What is needed to get married?

A marriage license. View more details from the County Clerk

2. What is the method of payment accepted?

Money Order or Cashier's Check

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Justice of the Peace Pct. 5, Pl. 1

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1. What is the method of payment accepted?

Check (with two phone numbers and a copy of driver's license) and money order

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Law Library

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1. What is the location and hours of operation?

The Law Library is located on the first floor in the west wing at:
Hidalgo County Courthouse
100 N. Closner
Edinburg, TX

The telephone number is (956) 318-2155 and the fax number is (956) 381-4269.

The law library is open Monday-Friday, 8:00 am - 5:00 pm. It is closed on all National holidays.

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Media Room / Public Affairs

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1. What city is the county seat?

Edinburg.

2. How do I request public information?

Visit the Open Government webpage for instructions on how to submit a request for public information.

Requesting Public Information

3. How do I request an interview with a county elected official or department head?

All requests to interview the Hidalgo County Judge must be directed to Public Affairs Director Carlos Sanchez at (956) 292-7026 or via email at carlos.sanchez@co.hidalgo.tx.us. The best and easiest way to set up interviews with other elected officials and department heads would also be to contact the Public Affairs Director. He can help you navigate through the many Hidalgo County departments to find the best person to answer your questions in a timely manner. The Public Affairs Director strives to provide local, national, and international media with accurate and timely information.

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Motor Vehicle Department

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1. Where should questions regarding registration and title transfers be directed?

You may direct these questions to the nearest Tax Assessor / Collector Office located in the following cities:
Alamo: (956) 784-8688
Edinburg: (956) 318-2158
Mission: (956) 581-8898
Pharr: (956) 784-3556
Weslaco: (956) 973-7825
San Juan: (956) 283-1645

2. Where should questions regarding sales tax be directed?

State Comptroller of Public Accounts Motor Vehicle Sales Tax Information Capitol Station
Austin, TX 78774
Ph: (512) 463-4600
Ph: (800) 252-5555

3. Can a vehicle be operated after the registration expires?

Yes, a vehicle may be operated for five days after the registration expires without paying a penalty. After the five days the penalty is 20% of the registration fee if ticket has been issued.

4. Is the purchaser given a specified length of time in which to file an application for transfer of title at the County Tax Assessor / Collector Office?

Yes, 30 working days to avoid paying penalties. Weekends and Holidays are not counted as part of the 30 working days.

5. For what period of time may a new Texas resident display their current out-of-state license plates?

For a period of 30 days after you establish residency or enter into gainful employment, the vehicle must be registered in Texas.

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Planning Department

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1. What documents are needed to apply for a building permit?

a copy of the deed

2. How do I get the measurements of my property?

A surveyor can be hired to find your property corners. However, we can provide you with a print out of the subdivision showing the dimensions of your property.

3. What are the setbacks required on my property?

The subdivision plat where your property is located has the recorded setbacks for your lot.

4. What do I need to do to subdivide my property?

There are State and County requirements that must be met before you can subdivide your property. The process is long and we generally meet with the applicant to explain what is required.

5. How long before my utilities are connected?

We do not control the time it takes for the utility company to connect services. We can provide you with the contact number for the utility company so that you may follow up with them on the connection date.

6. What type of construction can I do on my property (commercial, residential, multi-family, etc.)?

We first have to review your deed and then list the different type of requirements for the type of use, if allowed.

7. What is the status of my proposed subdivision?

Staff will review all items for compliance / completeness and forward written comments that should be followed to ensure timely approval.

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Public Defender's Office

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1. What are my Constitutional rights in the criminal law process?

The Right to Remain Silent: You are not required to tell the police or anyone else anything about the charges against you. Do not talk to anyone about your case unless your attorney or your Public Defender or his or her representative is with you.

The Right to a Lawyer: When you are charged with a crime for which you can go to prison, you have the right to a lawyer. If you do not have the money for a lawyer the Court will refer you to a court appointed lawyer or to the Public Defender's Office.

The Right to Trial by Jury: If you are charged with a serious crime, you have a right to a trial by jury.

2. How do I know if I'm eligible for a Public Defender?

If you have been charged with a serious crime for which you could be sent to prison, you may visit the Hidalgo County Indigent Defense Office to see if you meet the financial eligibility requirements for a Public Defender.

3. At what stages in the criminal law process does the Public Defender represent me?

When you are found financially eligible, the Public Defender's Office will represent you as soon as you are charged with a serious crime for which you could be sent to prison and stay with your case from arraignment up until final appeal.

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Purchasing Department

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1. How can vendor’s obtain procurement packets?

Contact the Purchasing Department at (956) 318-2626.

2. How can I obtain bid results?

All request must be addressed to the Hidalgo County Public Affairs Division at open.records@co.hidalgo.tx.us.

3. Who maintains information about properties owned by the County?

The Fixed Assets Division originally maintained a list of properties that have been purchased by the County.  Recently, Buildings and Grounds worked on an expanded list of properties that have been purchased, donated, or awarded to the County.  The Fixed Assets Division will be maintaining these records and will be adding information upon future property acquisitions.

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Right of Way Department

Show All Answers

1. Where does the County row begin / end?

Center line of road, depending on width of road

2. How is the County divided?

The County is divided into four precincts.

3. How long will it take for a permit to be approved?

Permits are usually approved weekly.

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Safety Division

Show All Answers

1. When is Hidalgo County going to pay my claim?

Though the County of Hidalgo maintains appropriate insurance coverage, most claims fall within the County’s SIR (Self Insurance Retention). This means if the claim is deemed to be valid, it is taken before Commissioners’ Court for approval. From the date of approval by the Court, the claim is then submitted to the Hidalgo County Auditor’s Office for review and approval. If and when all necessary forms are attested by the claimant and the claim has met with the Auditor’s approval, it is sent to the Treasurer’s Office for payment. If there are no questions or concerns involving the claim, it could take as little as two weeks from the time Commissioners' Court approves the claim for the claimant to receive payment.

2. What is the function of your department?

The DBM Safety Division is a risk management organization. It is our goal to identify, reduce, and/or eliminate existing or potential risks or hazards to the County of Hidalgo and/or its employees and reduce or eliminate those risks through mitigation (i.e., engineering, education, mediation, awareness programs).

3. What type of trainings does your department offer?

Our department offers a variety of diversified safety training specifically designed to assist departments and employees in maximizing their efforts by reducing the risk involved in their daily tasks. For specific information on the training available, contact our department and request a schedule of available courses.

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Tax Office

Show All Answers

1. How do I change my address?

For address changes, any type of written request is acceptable. Date and signature is required. Requests must be made by property owner. Fax your address correction to (956) 318-2025 or mail your request to:

Pablo (Paul) Villarreal Jr., PCC
Tax Assessor Collector
P.O. Box 178
Edinburg, TX 78540

2. Where do I go to register for Electronic Tax Statements?

Click the green link ‘Register for Certified Statements by Email’ in your Property Tax Balance page before September 15 to receive Electronic Tax Statements.

3. How can I change ownership on my property?

A copy of the legal document is required for ownership correction. The document must be recorded at County Clerks Office. Unrecorded documents are not acceptable.

4. Where can I find more information about how property taxes are calculated and the rights a taxpayer has?

http://www.cpa.state.tx.us/taxinfo/proptax/tnt10/ch01.html

5. Who can pay property taxes?

Anyone can pay property taxes. However, paying taxes does not make you the owner. The property owner is the person listed on the recorded legal document.

6. When are tax statements mailed out?

Tax statements are mailed out in October or soon thereafter.

7. What if I do not receive my statement by October or soon thereafter?

It is the taxpayers responsibility to contact the taxing entities (county, school, or city) if you did not receive your tax statement.

8. Where can I pay my property taxes?

At any tax office location and in the months of November, December and January at any Lone Star National Bank location in Hidalgo County. However, an original tax statement stub is required to pay at a Lone Star National Bank location.

9. Who do I make my check payable to?

Pablo (Paul) Villarreal Jr., PCC

10. What is a Property Tax Bill?

Click here to learn the Basics of a Property Tax Bill.

11. Where does your Property Tax money go?

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Veterans Service

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1. How can I sign up for VA health care?

The Veteran needs to fill out VA form 10-10EZ and submit to nearby VA health facility.

2. What type of services will I be eligible for under the new contracts with local hospitals?

If eligible and enrolled, you will be able to receive inpatient hospital care in one of the contract hospitals. You also can go to the emergency room for a medical emergency. You will be able to receive all diagnostic testing associated with the hospital stay or emergency room care.

3. How can I get my military records?

Your records can be obtained from:

National Personnel Records Center / Military Personnel Records
9700 Page Ave.
St. Louis, MO
63132-5100

4. How can I check the status of my claim?

You can check the status of your claim by calling the VA Regional Office in Houston, TX at 1-800-827-1000. You must provide claim number and/or your social security number.