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1. When is Hidalgo County going to pay my claim?

Though the County of Hidalgo maintains appropriate insurance coverage, most claims fall within the County’s SIR (Self Insurance Retention). This means if the claim is deemed to be valid, it is taken before Commissioners’ Court for approval. From the date of approval by the Court, the claim is then submitted to the Hidalgo County Auditor’s Office for review and approval. If and when all necessary forms are attested by the claimant and the claim has met with the Auditor’s approval, it is sent to the Treasurer’s Office for payment. If there are no questions or concerns involving the claim, it could take as little as two weeks from the time Commissioners' Court approves the claim for the claimant to receive payment.

2. What is the function of your department?

The DBM Safety Division is a risk management organization. It is our goal to identify, reduce, and/or eliminate existing or potential risks or hazards to the County of Hidalgo and/or its employees and reduce or eliminate those risks through mitigation (i.e., engineering, education, mediation, awareness programs).

3. What type of trainings does your department offer?

Our department offers a variety of diversified safety training specifically designed to assist departments and employees in maximizing their efforts by reducing the risk involved in their daily tasks. For specific information on the training available, contact our department and request a schedule of available courses.