I have questions. Who can I call?
Questions regarding the vendor decision or awarding of the contract should be addressed with the OCA. The process of transitioning to the TexFile platform is in progress and updated information will be posted to the TexFile website ? www.TexFile.com. You can also email TexFile support at info@texfile.com with questions.

Show All Answers

1. How does e-filing work?
2. What is an EFSP?
3. Is e-filing secure?
4. What is e-service?
5. How do I serve other individuals with my e-filed documents?
6. Can I use e-service without filing a document with the court?
7. How is the TexFile system different from the one currently in place?
8. What is the timetable for transitioning to TexFile?
9. What is the schedule for mandatory filing?
10. How will my court be notified of my official transition plan?
11. Will I have access to prior e-filed documents? If so, how far back?
12. My court is currently e-filing. Will all of the fees and other data need to be reconfigured into the new system manually?
13. What do I have to do to ensure that my vendor?s case management system is ready and can maximize efficiencies?
14. What kind of user support will the new system have?
15. How will court personnel be trained?
16. I have questions. Who can I call?
17. Is e-filing mandatory for my court?
18. What type of cases can I e-file using TexFile?
19. When can I use TexFile?
20. When I need to file with a specific court, how will I know whether the county has transitioned to the new system?
21. Do I have to register to use TexFile?
22. Is support available for the TexFile system?
23. Is documentation available for using TexFile?
24. Is training available for using TexFile?
25. What are the computer requirements for using TexFile?
26. Can I use TexFile if I am a pro per or pro se?
27. Can TexFile be used to initiate cases or to file into existing cases?
28. Is there a fee to use TexFile?
29. What is the convenience fee?