2020 Hurricane Hanna Updates

Hurricane Hanna Self-Reporting Damage Survey

Hidalgo County Emergency Management and representatives are ready to take your call at 956-292-7765.

CALL LINE HOURS: Monday - Friday 8:00 a.m. - 5:00 p.m.

In-bound calls are received and handled in a timely manner and may be transferred to the appropriate HIdalgo County department and/or assisting agency to better assist. Calls must be regarding questions or concerns related to: Flooding, Damaged property, Shelters and COVID-19.  Hidalgo County appreciates your patience and understanding during these difficult times.

The objective of the Self-Reporting Survey is to aid the Office of Emergency Management and partner agencies as they assess and identify damages and needs within the community. Accurately reporting your location of damages will allow emergency management to prioritize recovery efforts in the most affected areas. Reporting damage to Emergency Management is a voluntary activity and is not a substitute for reporting damage to your insurance agency nor does it guarantee disaster relief assistance. Click the linked banner above to begin the survey process.


In consideration of the public health concerns due to the Coronavirus pandemic, SBA has established a Virtual Business Recovery Center to provide personalized assistance to business owners. In addition, SBA has also opened a Virtual Disaster Loan Outreach Center to help homeowners and renters. Customer Service Representatives will be available to business owners and individuals to answer questions about SBA’s disaster loan program, explain the application process and help each person complete their electronic loan application. The deadline to apply for property damage is Oct. 30, 2020. The deadline to apply for economic injury is June 1, 2021.

Virtual Business Recovery Center and
Virtual Disaster Loan Outreach Center
Monday – Sunday (7 days/week)
8 a.m. – 8 p.m. EDT
(800) 659-2955

These services are only available for the Texas disaster declaration as a result of Hurricane Hanna that occurred July 25-28, 2020, and not for COVID-19 related assistance.

Click Press Release for Full Details

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Precinct Distribution Centers (1)SPANISH Precinct Distribution Centers (2)